Pgdemo Privacy Policy – Your Information Is Safe With Us

Pgdemo (pgdemo.im) places the highest importance on its members' privacy. This Privacy Policy applies to all users of pgdemo's website and mobile platform. By creating an account or using our services, you agree to the terms of this Privacy Policy.

Pgdemo believes that every member's personal data belongs to them. That's why pgdemo only collects what is strictly necessary to provide its services and stores it with the highest level of security.

This Privacy Policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. pgdemo reviews and updates this policy on a regular basis.

Pgdemo collects member information in several ways. The data collected falls into three main categories: information you provide directly, information collected automatically, and information received from third parties.

Information provided directly (what you give us):

Automatically Collected Information:

Information Received from Third Parties: Information may be obtained from payment processors, identity verification services, and law enforcement agencies where applicable. This information is used solely for KYC verification and fraud prevention.

Pgdemo uses the information it collects solely for specific, legitimate purposes. No data is ever used for unnecessary or unauthorized activities. Under pgdemo's privacy policy, the primary purposes for using your information are:

• Account Management: Registration, login, password recovery, and profile updates.
• Payment Processing: Processing deposits and withdrawals securely.
• KYC Verification: Verifying identity and preventing money laundering.
• Customer Support Services: Responding to member complaints and inquiries.
• Promotions & Bonuses: Sending relevant offers based on member preferences.
• Security: Detecting and preventing fraud, hacking, and other unlawful activity.
• Legal Obligations: Complying with applicable laws and meeting regulatory requirements.
• Service Improvement: Improving pgdemo's platform and overall gaming experience.

Pgdemo may share information in limited circumstances and under strict controls. In every case, pgdemo ensures that the receiving party has adequate security measures in place before any data is shared.

Circumstances Under Which Information May Be Shared:

• Payment Processors: Only the financial information necessary to complete deposits and withdrawals is shared with the payment gateway.
• Identity Verification Service: Name and ID details may be shared with third-party verification services as part of the KYC process.
• Law enforcement agencies: pgdemo is legally required to disclose information in compliance with valid court orders or government directives.
• Technology Service Providers: pgdemo's server hosting and cloud partners have limited access to data and are contractually bound to uphold pgdemo's privacy standards.

Pgdemo uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help pgdemo's site function correctly.

You can disable cookies at any time through your browser settings. However, doing so may cause certain pgdemo features to not function properly — particularly those related to login and payments.

Pgdemo uses industry-leading technology to keep your data secure. Its security framework is built in multiple layers, so that if one layer fails, the others continue to provide protection.

• SSL/TLS Encryption: All data transfers on pgdemo are secured with 256-bit SSL encryption. The padlock icon in your browser confirms the connection is safe.
• Data Encryption: Sensitive data stored on our servers is encrypted, meaning it cannot be read even if someone gains direct database access.
• Two-Factor Authentication (2FA): pgdemo strongly encourages members to enable 2FA, which adds an extra layer of security to their account.
• Regular Security Audits: pgdemo's systems are regularly audited by independent cybersecurity professionals.
• Firewall & Intrusion Detection: pgdemo's servers are protected by advanced firewalls and IDS systems.
• Access Controls: pgdemo staff only have access to the information necessary for their specific role.

Pgdemo does not retain any information longer than necessary. Retention periods are determined by the type of data and applicable legal requirements.

Once the designated retention period has elapsed, pgdemo securely deletes or anonymizes the data so that no individual can be identified from it.

Every pgdemo member holds important rights over their own data. pgdemo fully respects these rights and makes them easy to exercise.

To exercise this right, email pgdemo's support team at: support@pgdemo.im

Pgdemo strictly prohibits registration or use of its services by anyone under the age of 18. pgdemo does not knowingly collect or store data from minors.

If pgdemo discovers that an account has been created by anyone under the age of 18, that account will be closed immediately and all associated data will be permanently deleted.

Pgdemo reserves the right to update this Privacy Policy as needed. For any significant changes, pgdemo will notify members via their registered email in advance, and the "Last Updated" date at the top of the page will be revised accordingly.

Continued use of pgdemo's services after any changes have been made will be considered acceptance of the updated Privacy Policy. Please read any policy change notices carefully.

For any questions, complaints, or requests regarding the privacy policy, please contact pgdemo's support team directly. pgdemo takes every request seriously and aims to respond within 7 business days.

• Email: support@pgdemo.im
• Help Center: pgdemo Help Center

Your privacy is our priority. pgdemo is always here for you.